Effective communication is dialogic.
A key enabling condition is getting to know your audience;
their experiences, their vocabulary, their cultural specificities.
We approach interpretation as entering a conversation.
Water Lab Interpretive text - Chicago Academy of Sciences 1999.
Critical Thoughts About Design - NEMA News 2004.
Audience Research and the Museum Experience as Social Practice
- Museum Management & Curatorship 2007.
Cultural inclusion, exclusion and the formative roles of museums
- Museum Management & Curatorship 2008.
Claude Monet at the Art Institute - Curator 1996.
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